Terms & Conditions
TERMS AND CONDITIONS
Please read all these terms and conditions.
By making a purchase you enter a legally enforceable agreement without further reference to you, Therefore you should read the detail of these terms and conditions to ensure you are happy to proceed before purchase.
Application
These Terms and Conditions will apply to the purchase of products whether via our website www.periodproperty.uk.com or otherwise. We are Period Property Consultancy Limited a company registered in England and Wales under number 6073865 whose registered office is at 26 The Street Hothfield Kent with email address sales@periodproperty.uk.com.
These are the terms on which we sell all Goods/ Services to you. By ordering any of the Goods/ Services, you agree to be bound by these Terms and Conditions. By emailing your instructions or paying a deposit invoice you are confirming you accept our terms and conditions and will adhere to our terms of the contract. You can only purchase the Goods if you are eligible to enter into a contract and are at least 18 years old.
1. PRICE AND PAYMENT
1.1. The price for the Goods (“the Price”) shall be the price as stated on our website except where a quotation has been separately provided.
1.2. Unless otherwise stated on our website, items that require a manufacturing lead time will require either payment in full, or for amounts over £4000.00 ex vat a non-refundable deposit of at least 50%, to be paid before any design work or manufacturing commences.
1.2.1 A proforma invoice will be issued stating the full price and and any amount paid as deposit.
1.2.2 Once the payment has been paid we will schedule drawing works for customer approval
1.2.3 Once approval has been given by the client a Collection/Delivery date will be arranged.
1.2.4 Standard lead time for joinery items under normal conditions varies around 6 – 12 weeks but could be longer.
1.2.5 On completion of manufacture, the final invoice will be issued for the remainder of the total amount plus any extra items required by the customer. 1.2.6 Payment of any balance shall be made by the Customer before collection or delivery can be arranged.
1.2.7 Until monies have been paid in full no items will be released.
1.3. Period Property Consultancy Limited understands and will exercise its statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed terms.
1.4. Deposits are held for a maximum of 12 months after which if the company is unable to start work through no fault of its own the contract is cancelled unless specifically agreed in writing.
1.5. Refunds will be offered solely at the discretion of the Company. Once a refund has been approved by the company then it will be processed normally within 28 days.
1.6. Any cancellation by the client verbal or in writing after the deposit is taken will incur the full cost of the project by the client.
1.7. Reverse VAT for Commercial end user.
1.7.1. All businesses have the responsibility to confirm in writing to us that they are an End User and that VAT should be charged in the normal way.
1.7.2. We will require written confirmation from each End User on each project.
1.8. Domestic End User.
1.8.1. We assume that you, the customer, is an End User for the purposes of section 5 5 A VAT Act 1994 reverse charge for building and construction services and we will charge VAT at the appropriate rate unless you inform us otherwise.
3. GOODS
3.1. All Goods shall be required to conform to the specification described on our website .
3.2. Any order for Goods sent by the Customer to Period Property Consultancy Limited shall be subject to the Conditions contained herein.
3.3. Each order for Goods accepted by Period Property Consultancy Limited shall be deemed to be an individual legally binding contract between the parties.
4. DELIVERY
4.1. The Customer shall be deemed to have accepted the Goods upon delivery or collection for a sale.
4.2. Period Property Consultancy Limited shall not be liable to the Customer or be deemed to be in breach of the Conditions by reason of any delay or failure in a sale .
4.3. All risk in the Goods shall pass to the Customer upon delivery or collection.
4.4. If Period Property Consultancy Limited is unable to deliver the Goods for reasons outside its control, Period Property Consultancy Limited shall be entitled, at the Customer’s expense, to place the Goods in storage until such time as the Goods may be delivered.
4.5. Any cancellation of an order must be sent by the Customer to Period Property Consultancy Limited in writing. The Customer is liable to be charged for any materials ordered or work completed for an order at the time of cancellation.
4.6. Whilst Period Property Consultancy Limited is pleased to undertake insurance work, this is only done on the understanding that the Customer is responsible for paying the Period Property Consultancy Limited invoice, not the insurance company. Period Property Consultancy Limited is unable to deal with insurance companies direct.
5. TITLE TO GOODS
5.1. Period Property Consultancy Limited warrants that it has good title to the Goods and that it will transfer title in the Goods to the Customer pursuant to Clause 5.2.
5.2. Notwithstanding delivery, title in the Goods shall not pass to the Customer until Period Property Consultancy Limited y has been paid in full for the Goods. Nothing in this Clause shall prevent Period Property Consultancy Limited from raising an action against the Customer for payment of the Goods.
5.3 Period Property Consultancy Limited will remain the owner of all goods which have been manufactured, supplied or fitted, this will only change once payment has been received in full for the balance, Period Property Consultancy Limited own the right to remove any of their property if payment is not received.
6. DAMAGE IN TRANSIT
6.1. Upon serving notice within 24 hours of delivery to Period Property Consultancy Limited, the Customer shall be entitled to replacement Goods or items repaired if Period Property Consultancy Limited is reasonably satisfied that the Goods have been damaged during transportation arranged by Period Property Consultancy Limited.
7. GUARANTEE
7.1. Where the Goods have been manufactured by Period Property Consultancy Limited and are found to be defective, Period Property Consultancy Limited shall repair or, in its sole discretion, replace defective Goods free of charge upon the following conditions:
7.1.1. the Customer giving notice of the defect within 5 days of the defect coming to the Customer’s attention;
7.1.1.1. such notice being served within 7 days of delivery or collection for a “supply only” sale;
7.1.1.2. the defect being due to Period Property Consultancy Limited faulty design, workmanship or materials;
7.1.1.3. the Customer having complied with Period Property Consultancy Limited oral or written instructions as to storage, installation, use or maintenance of the Goods or in accordance with good trade practice;
7.1.1.4.the defect is not due to rot or insect attack of joinery items as specified in Clause 9.3.
7.1.2. All external joinery must be fully treated against rot and decorated within 1 week of delivery/installation and then at regular intervals thereafter.
7.2. Any Goods to be repaired or replaced under Clause 7.1 for a “supply only” sale shall be delivered to Period Property Consultancy Limited at the Customer’s expense.
7.3. Where the Goods have been manufactured by a third party Period Property Consultancy Limited shall where possible pass on to the Customer the benefit of any warranty in respect of the Goods granted to Period Property Consultancy Limited by such third party. This includes items such as double-glazing units.
8. LIMITATION OF LIABILITY
8.1. Subject to Period Property Consultancy Limited liability under Clause 5 and subject to Clause 11 Period Property Consultancy Limited shall not be liable to the Customer for any loss (including loss of profit), costs, damages, charges or expenses incurred by the Customer or for any loss or damage to or caused by the Goods.
8.2. Subject to this Clause 8 and Clause 11 all other conditions, warranties or other stipulations concerning the Goods whether express or implied by common law or under statute are excluded to the fullest extent permitted by law, and, in particular, but without limiting the foregoing generality, Period Property Consultancy Limited grants no warranties regarding fitness for purpose, use, quality or nature of the Goods whether express or implied by statute or common law.
8.3. Subject to Clause 11 the liability of Period Property Consultancy Limited under this Agreement howsoever arising shall not exceed the Price.
9. JOINERY WORK
9.1. For a “supply only” sale, the Customer is responsible for the accuracy of sizes requested. Any amendments to joinery items ordered due to inaccurate sizes will be charged for.
9.2. Timber is a natural product and is thus subject to seasonal movement. Whilst robust effort is made to limit the shrinkage, expansion and other movement of joinery items, Period Property Consultancy Limited is not liable for any such movement.
9.3. Unless otherwise stated, staining, spraying or painting of joinery items is not included in the estimated or quoted price.
9.4. Timber is a natural product, therefore there is always colour differentials within the wood and whilst every effort is made to ensure the colour/grain matches with other timber, tolerances will have to be allowed for unless a “book matched” product has been asked for, which is normally extra to a standard quote.
9.5. Tolerances: During our work processes we measure to an accuracy of 0.1mm, however unless otherwise stated we can only generally state that timber sectional tolerances are kept within 1mm, while overall product sizes such as those of windows, doors or frames will be made within 3mm of the size ordered. These tolerances cannot be applied to work of single or double curvature.
10. SPECIFIC GOODS
10.1 Joinery Items; where joinery items are supplied with a factory applied equalising stain, or primer, the Customer must paint/stain such products with a minimum of two coats of proprietary wood stain. Primed joinery must be treated with a full paint finish. Primer and equalising stains do not give long term protection against the ingress of moisture and Period Property Consultancy Limited cannot accept responsibility for Goods which are not treated as recommended after sale. All external joinery must be fully decorated within 1 week of delivery/installation and then at regular intervals thereafter.
10.2 Subject to the Customer complying with Clause 11.1 – this guarantee does not apply to doors, windows or joinery which swell/shrink due to intake of excessive moisture or any other neglect or misuse on the part of the Customer after sale. Period Property Consultancy Limited’s liability under this guarantee shall not extend to costs or charges of unfixing, re-fixing, painting, polishing, staining, handling, cartage, storage or other additional charges or expenses. (This does not affect your statutory rights).
11. GENERAL
11.1. You may not use our goods for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
11.2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
11.3. The Buyer must not schedule or commence any installation work until after the Buyer has received its Order and checked all the Goods for any defects or missing parts.
12. DEFAULT BY CUSTOMER
12.1 If the Customer shall commit default in or commit any breach of its obligations to Period Property Consultancy Limited, or if any distress or execution shall be levied upon the Customer, its property or assets or if the Customer shall make or offer to make any arrangements or compositions with its creditors or commit any act of bankruptcy or if the Customer shall be a company and any resolution or petition or receiving order in bankruptcy shall be presented or made against him, or if the Customer shall be a company and any resolution or petition to wind up such company’s business shall be passed or presented otherwise than for the purpose of amalgamation or reconstruction whilst solvent, or if a receiver of such company’s undertaking property or assets or any part thereof shall be appointed, or if the Customer shall be insolvent then without prejudice to any other rights available to Period Property Consultancy Limited it may forthwith cancel any contract then subsisting with the Customer or alternatively may suspend or cancel delivery of any of the goods to be supplied there under.
13. CHANGE CONTROL
13.1. If either party requests a change to the scope or execution of the services, Period Property Consultancy Limited shall, within a reasonable time, provide a written estimate to the client of:
A. the likely time required to implement the change;
B. any variations to Period Property Consultancy Limited’s charges arising from the change; and
C. any other impact of the change on the terms of the contract.
13.2. If the client wishes Period Property Consultancy Limited to proceed with a change, Period Property Consultancy Limited has no obligation to do so unless and until the parties have agreed in writing on the necessary variations to its charges and to any other relevant terms of the contract created to take account of the change.
13.3. Period Property Consultancy Limited will request a 50% deposit or add the entire value of the variation to the remaining payments due.
13.4. Period Property Consultancy Limited may charge for its time spent in assessing a request for change from the client at its standard daily/hourly fee rates.
14. GOVERNING LAW, JURISDICTION AND COMPLAINTS
14.1. The Contract (including any non-contractual matters) is governed by the law of England and Wales.
14.2. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
14.3. We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 7 working days.
15. PROHIBITED USES
15.1. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
a. for any unlawful purpose.
b. to solicit others to perform or participate in any unlawful acts.
c. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.
d. to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
e. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
f. to submit false or misleading information.
g. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
h. to collect or track the personal information of others.
i. to spam, phish, pharm, pretext, spider, crawl, or scrape.
j. for any obscene or immoral purpose.
k. to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
l. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
16. PRIVACY POLICY
16.1. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
16.2. The Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy and cookies policy.
16.3. For the purposes of these Terms and Conditions:
a. ‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.
b. ‘GDPR’ means the General Data Protection Regulation (EU) 2016/679.
c. ‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.
d. We are a Data Controller of the Personal Data we Process in providing Goods to you.
16.4. Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
a. before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
b. we will only Process Personal Data for the purposes identified;
c. we will respect your rights in relation to your Personal Data; and
d. we will implement technical and organisational measures to ensure your Personal Data is secure.
16.5. Your information is shared between Period Property Consultancy Limited and FES Enterprises, owned by Frances Clifford & Emily Foster, employed by Period Property Consultancy Limited. FES Enterprises work on behalf of Period Property Consultancy Limited to aid website function, assist with marketing: including but not exclusive to Facebook Adverts, Google listings and adverts and other social media platforms. This may include data organisation. They will never share your information with third parties without your prior consent. These third parties will not use your personal information for any other purposes than what Period Property Consultancy Limited have agreed to with them, and you, and we request those third parties to implement adequate levels of protection in order to safeguard your personal information.
16.6. For any enquiries or complaints regarding data privacy, you can contact our Data Protection Officer at the following e-mail address: info@periodproperty.uk.com
17. LINKS TO OTHER WEBSITES
17.1. This website may contain links to other websites operated by third parties (“Third Party Websites”). Those Third Party Websites are not under the control of Period Property Consultancy Limited, and Period Property Consultancy Limited does not endorse and is not responsible for any material on, or linked to from, Third Party Websites (“Third Party Material”).
17.2. In particular, and to the extent permitted by law, Period Property Consultancy Limited makes no warranties or representations:
a. regarding the quality, accuracy, merchantability or fitness for purpose of Third Party Material or products or services available through Third Party Websites; or
b. that Third Party Material does not infringe the intellectual property rights of any corporation, organisation or person. Period Property Consultancy Limited is not authorising the reproduction of Third Party Material by linking material on this website to Third Party Material.
18. Trade marks, copyright and linking to this website
18.1. “Period Property Consultancy Limited,” and all associated trademarks used on this website are registered or pending trademarks of Period Property Consultancy Limited and/or its related entities. Copyright in the material on this website is owned or licensed by Period Property Consultancy Limited.
18.2. Except where necessary for viewing material on this website on your browser, or as permitted under the Copyright Act 1968 (Cth)
19. Changes to Terms and Conditions
19.1. You can review the most current version of the Terms and Conditions at any time at this page.
